The IT Department provides a knowledge base of solutions to commonly experienced City technology issues on their IT Service Desk website. It is also the preferred way to submit a request for assistance to the IT department. You can use the site to track your request and correspond with IT personnel.
It is City policy to submit IT requests via the IT Service Desk website. However, if you are unable to access the site, you may use one of the following methods:
Email: servicedesk@sandyspringsga.gov
Telephone: 770-206-2555 or dial *123 from your City desk phone.
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IT Assistance
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