Rental Procedures

Curious about the process to put on your event at the City Springs campus?

1. To view our venues, visit our virtual tour.
2. Fill out an Event Inquiry Request form. 
3. A Rental Manager will make contact within 2-3 business days. Please refrain from reaching out to us until after 3 days from sending your request. Inquiries are responded to in the order they are received.
4. Once your event date and request has been approved, a contract is sent out for review and must be returned with signature within 10 days of contract date.
5. The contract must be returned with 50% of the rental deposit plus a refundable damage deposit.  The remaining 50% is due with any additional charges for labor, event services, rentals, or food and beverage needs by 10 business days prior to the event date.
6. Event Planning Phase -
   • The Rental Manager will make contact to assist with the planning of your event to advise on catering, bar needs, room layout, etc.
   • Each client is allowed 3 on-site planning sessions that may include their vendors
   • Tastings are allowed for Mitzvahs, Weddings, and events over $10k
   • Catering orders are due 21 days prior to your event date with guaranteed catering order amounts
   • Final guest count is due 5 days prior to your event date along with any increase adjustment to confirmed catering order.
7. Day of event, our service staff is there to ensure your event is flawless.
8. Post-event, a final invoice is sent 7-10 days after the event to settle any final payments or refunds due. Payments are due upon receipt of final invoice within 30 days of event date.